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FAQ's


Shipping and Ordering

Is Parallax Press a safe shopping site?

Yes, when customers click on "place this order" in the shopping cart an SSL encription secured webpage provides customers with a safe shopping environment. Our vendor SSL certificate can be view by clicking on the "lock" icon in your browser.

If I order books from the Parallax Online Bookstore or through the mail, how long will it take for my books to arrive?

We ship all books within two working days of receiving your order. Bookrate takes up to three weeks across the U.S. and up to two months overseas. UPS and priority mail are faster.

How is my payment processed?

All payments for orders and account balances will be processed through PSSC. Credit card statements will indicate PSSC as the retail provider. If you have any concerns regarding your account please call 800.863.5290, or email info@parallax.org.

How long will it take for my books to arrive?

All orders will be shipped from our distributor within two working days of receipt. Bookrate takes up to three weeks across the U.S. and up to two months overseas. UPS and priority mail are faster. For overnight or 2-day rush orders, please call us at 800.863.5290.

How do I check the status of my order, receive credit, or, return items?

All inquiries may be directed to 800.863.5290. If you would like to return purchased items, please address to:

PSSC/Parallax Press
46 Development Rd.
Fitchburg, MA 01420

What is the Parallax return policy?

Parallax Press orders are fully guaranteed. If you are not satisfied with your purchase, we will be glad to provide a full refund or exchange for undamaged items within 30 days of receipt. Shipping costs are not refunded. Please send the return items with a copy of the invoice to:

PSSC/Parallax Press
Attn: Returns
46 Development Rd.
Fitchburg, MA 01420

Frequently Asked Questions

Are Parallax Press books available in bookstores?

Yes. Parallax Press books are sold in bookstores throughout the world. If you can't find what you're looking for at your local bookstore, please ask them to special order it and to carry our titles!

Does Parallax Press accept unsolicited manuscripts? What are your guidelines?

Yes, we occasionally accept unsolicited manuscripts. Books by Parallax Press focus on Engaged Buddhism. We do not publish books on other religious or spiritual traditions. Please click here to see our Submission Guidelines.

Are Parallax Press books available in other languages?

Our books are available in thirty European and Asian languages. Vietnamese Language Editions are available from La Boi Press, which you can access from their website, www.laboi.com.

Does Parallax Press use freelance readers, proofreaders, copy editors, designers, artists, indexers, readers of books onto tape?

If you are interested in being on file, we do occasionally outsource editorial work. Send your resume and a letter of inquiry to rachel@parallax.org.