Q How does the free shipping work?
A Parallax offers free shipping on all print book orders totaling twenty-five or more pretax dollars within the contiguous United States. Gift items and ebooks are not included. Orders will be shipped via media mail, premium service available at an additional cost.
Q Where can I buy Parallax Press books?
A All Parallax books are available directly from our website, as well as from all online retailers, and at bookstores large and small throughout the world. If you can’t find what you’re looking for at your local bookstore, please ask them to special order it and to carry our titles.
Our books are distributed to bookstores through Publishers Group West/ Perseus Book Group.
Parallax Press books are sold in bookstores throughout the world.
Q Is Parallax Press a safe shopping site?
A Yes, when customers click on “place this order” in the shopping cart, an SSL-inscription secured webpage provides customers with a safe shopping environment. Our vendor SSL certificate can be viewed by clicking on the lock icon.
Q How long will it take for my books to arrive?
A We ship all books within two working days of receiving your order, and their arrival time depends on what shipping speed you use. Bookrate takes up to three weeks across the U.S. and up to two months overseas. UPS and priority mail books arrive usually within a week or less.
Q How is my payment processed?
A All payments for orders and account balances will be processed through Parallax Press. Credit card statements will indicate Parallax as the retail provider. If you have any concerns regarding your account please call 800.863.5290, or email info [at] parallax.org.
Q How do I check the status of my order?
A All inquiries may be directed to 800.863.5290.
Q What is the Parallax return policy?
A Parallax Press orders are fully guaranteed. If you are not satisfied with your purchase, we will be glad to provide a full refund or exchange for undamaged items within 30 days of receipt. Shipping costs are not refunded. Please send the return items with a copy of the invoice to:
46 Development Rd.
Fitchburg, MA 01420
Q Does Parallax Press accept unsolicited manuscripts? What are your guidelines?
A Yes, we accept unsolicited manuscripts. Books by Parallax Press focus on mindfulness, joy and justice. Currently we are not accepting poetry submissions. Please click here to see our Submission Guidelines.
Q Are Parallax Press books available in other languages?
A Our books are available in over 35 languages. For Foreign Rights inquiries, see our Foreign Rights section.
Q Are Thich Nhat Hanh books available to purchase in other languages?
A Thich Nhat Hanh’s books are published in many languages worldwide. Unfortunately, we can’t help find individual books published by other publishers in other languages. If you know the title in the other language, you can search online to find the book publisher and ask directly about how to order a copy online or through a bookseller. Wikipedia Book Sources lets you check if a title is available in a library catalog, or find links to book sources in other languages.
Q Does Parallax Press use freelance readers, proofreaders, copy editors, designers, artists, or illustrators?
A We do occasionally outsource editorial work. If you are interested in being considered for contract and freelance work with Parallax send your resume and a letter of inquiry to our Publisher, and to our Production Editor.
Q I’d like to quote from one of your books on my website, in my book, or in my magazine. What are your permissions guidelines?
Q How does Parallax Press handle donations?
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